Mission and objectives
UNICEF is mandated by the United Nations General Assembly to advocate for the protection of children’s rights, to help meet their basic needs and to expand their opportunities to reach their full potential. UNICEF is guided by the Convention on the Rights of the Child and strives to establish children’s rights as enduring ethical principles and international standards of behaviour towards children. UNICEF insists that the survival, protection and development of children are universal development imperatives that are integral to human progress. UNICEF mobilizes political will and material resources to help countries, particularly developing countries, ensure a “first call for children” and to build their capacity to form appropriate policies and deliver services for children and their families. UNICEF is committed to ensuring special protection for the most disadvantaged children – victims of war, disasters, extreme poverty, all forms of violence and exploitation and those with disabilities. UNICEF responds in emergencies to protect the rights of children. In coordination with United Nations partners and humanitarian agencies, UNICEF makes its unique facilities for rapid response available to its partners to relieve the suffering of children and those who provide their care. UNICEF is non-partisan and its cooperation is free of discrimination. In everything it does, the most disadvantaged children and the countries in greatest need have priority. UNICEF aims, through its country programmes, to promote the equal rights of women and girls and to support their full participation in the political, social, and economic development of their communities. UNICEF works with all its partners towards the attainment of the sustainable human development goals adopted by the world community and the realization of the vision of peace and social progress enshrined in the Charter of the United Nations.Context
The toll-free number 800 11 3040 helps prevent violence and mitigate the effects on the mental health of the Bolivian population. This service is free, is open from 6:00 a.m. to 12:00 p.m., is staffed by Aymara and Quechua-speaking professionals, and offers specialized care in a clinic with highly experienced professionals.Task Description
Online volunteers will perform the following specific task: Provide PSYCHOTHERAPEUTIC SUPPORT in shifts (8-10 hours per week) at times assigned by their direct supervisor to the Bolivian community through a call center service. Selected individuals will undergo an extensive training process on care protocols, receipt of cases referred by Phase 1 care professionals, management and organization of the electronic agenda, and the modality of psychotherapeutic support. Likewise, it is important to mention that the support provided at a therapeutic level is provided to children, adolescents, young people, adults, and older adults who request this type of care, with special priority to children, adolescents, women in situations of violence, and vulnerable populations (LGBTQI+ population, migrants, etc.). Online volunteers will be accompanied and supervised by coordinators. It is important to participate in support workshops on mental health care and violence prevention, in different populations and/or sectors that UNICEF Bolivia will offer (doctors, police, child, adolescent and women protection system teams) (optional – recommended). To carry out this task you need to have: – A computer with a Windows 10 operating system or higher or a MAC computer with a Catalina operating system or higher. – 15 megabyte internet connection via network cable or 30 megabytes via WIFI. – Headphones with a microphone in good condition – A workspace free of interference (noise, noise, voices, etc.) Each online volunteer will support a specific task and we recommend entering the following link for more information about this Online Volunteering modality: https://www.unv.org/become-online-volunteerCompetencies and values
Living conditions and remarks
