Clinical Supervision for National and Community Psychosocial Staff – Kakuma Refugee Camp & Kalobeyei Settlement, Kenya At Handicap International – Humanity & Inclusion

PROJECT*: Support for Persons with Specific Needs Project (Kakuma and Kalobeyei)*

(KENYA-EAR PROGRAM)

Consultancy Duration: June – December 2025 (7 months)

CONTEXT AND RATIONALE

Humanity & Inclusion (HI) is an independent and impartial aid organization working in situations of poverty and exclusion, conflict, and disaster. We support people with disabilities and other vulnerable groups to meet essential needs, improve their living conditions, and uphold their dignity and rights.

In Kenya, HI supports refugees and asylum seekers through inclusive programming. In Kakuma refugee camp and Kalobeyei settlement, HI provides mental health and psychosocial support (MHPSS) through a team of national psychosocial staff and trained community psychosocial workers. These frontline workers often face emotional strain due to repeated exposure to distressing stories, increasing their risk of burnout and vicarious trauma. To maintain service quality and safeguard staff well-being, HI is seeking a qualified consultant (individual or firm) to provide clinical supervision to psychosocial staff working in these locations.

Clinical supervision is a core component of ethical and effective MHPSS service delivery. It provides a structured space for reflection, skill enhancement, and emotional support, enabling staff to manage complex cases, maintain boundaries, and uphold professional standards. It also plays a crucial role in preventing vicarious trauma and promoting personal resilience and self-care among staff—especially those who are themselves from displaced or vulnerable communities.

PROGRAMME CONTEXT

HI implements mental health and psychosocial support (MHPSS) activities in the Kakuma refugee camp and Kalobeyei settlement to persons experiencing psychological distress.

The team includes:

• 2 Psychosocial Officers
• 4 Protection Case Management Officers
• 7 Community Psychosocial Workers

These staff provide non-specialized psychosocial support aligned with IASC guidelines, such as Group Problem Management Plus (GPM+). HI is part of the Kakuma MHPSS Technical Working Group, collaborating with partners including IRC, Kenya Red Cross, LWF, DRC, and FCA. Clinical supervision will further strengthen the capacity and well-being of HI-trained staff working in this resource-limited and high-demand context.

DESCRIPTION OF THE REQUIRED SERVICE PROVISION

Overall Objective:

To provide regular clinical supervision that supports staff in delivering quality psychosocial services while ensuring their own mental health, professional development, and adherence to ethical practice.

Specific Objectives:

• Strengthen technical and interpersonal competencies for case management and psychosocial care.
• Provide a safe and confidential space for staff to reflect on practice and emotional responses.
• Promote self-care, stress management, and burnout prevention strategies.
• Encourage ethical decision-making and accountability through reflective supervision.
• Enhance staff confidence and knowledge via mentoring and continuous learning.

Anticipated Results

• Improved quality of psychosocial support services.
• Increased staff resilience, motivation, and well-being.
• Reduced risk of vicarious trauma and burnout.
• Enhanced supervision culture among MHPSS staff.

Service Delivery Modalities

Monthly/Weekly group supervision sessions for two groups:

• Group 1: National staff (2 psychosocial officers, 4 case workers)
• Group 2: Community psychosocial workers (7)

Duration: 1 hour per session, per group

Modality: Remote (Microsoft Teams, Zoom, or Google Meet)

Timing: Preferably at the end of each month/week to reflect on recent experiences

The clinical supervisor will coordinate directly with staff to schedule sessions. Special consideration will be given to Community Psychosocial Workers who may be more exposed to trauma and fatigue due to their close ties with the refugee communities.

Consultancy Timeline

• Duration: June – December 2025 (7 months)
• Expected start: June 1, 2025
• Performance will be reviewed mid-term; continuation is subject to satisfactory progress..

Expected Deliverables

A supervision facilitation plan-Monthly/weekly (including themes, methods, and timelines), to be approved by HI.

• Ongoing support and professional guidance, including recommendations for urgent referrals when necessary.
• Brief quarterly synthesis reports capturing themes, challenges, and progress without breaching confidentiality.

Expected Profile

Required:

• Master’s degree in clinical psychology or counselling o Minimum of 5 years clinical experience, with at least 2 years in clinical supervision
• Registered and licensed by the Counsellors and Psychologists Board of Kenya (mandatory) o Adherence to HI’s institutional policies (corruption prevention, safeguarding, gender, etc.) available at: https://hi.org/en/institutional-policies
• Familiarity with IASC guidelines and WHO-recommended MHPSS interventions (e.g., Group PM+)
• Preferred Membership in Kenya Counselling and Psychological Association
• Experience facilitating group sessions and working in humanitarian or multicultural contexts
• Strong communication, facilitation, and supervisory skills
• Demonstrated success in facilitating group sessions, with strong knowledge of participatory and trauma-informed facilitation techniques.
• In-depth understanding of common psychological distress and mental health conditions affecting refugee populations, including suicidality, depression, trauma, and substance use, as well as awareness of key protection risks such as sexual and gender-based violence, child abuse, and human trafficking.
• Excellent verbal and written communication skills, with the ability to convey complex concepts clearly and sensitively across diverse audiences.

EVALUATION

General Mandatory Evaluation Criteria

Application documents submitted will be evaluated in three (stages);

(A) For firms or institutions

Consultancy for Clinical Supervision

• Certificate of Registration
• Trade license Certificate/ Business Permit
• PIN/VAT Registration Certificate
• Current Tax Compliance Certificate

For Individuals

Consultancy for Clinical Supervision

• National ID
• Relevant certifications
• PIN/VAT Registration Certificate
• Current Tax Compliance Certificate

Administrative and technical annexes

(List of items to be included in the file, e.g.: training plans, media of any kind (dvd, cdrom, etc.), breakdown of costs, methods, general purchasing agreements, etc.);

A technical proposal including methodology, supervision themes, and timeline

1. Itinerary
2. Consultant’s CV
3. Cover Letter
4. Breakdown of Cost
5. Copies of academic and professional certifications