Context

The region of’Est Congo is experiencing a sharp deterioration of the security situation but also humanitarian consequences of armed violence for years. This situation with enormous humanitarian needs also generates multiple challenges in connection with the access difficulties for humanitarian workers to the affected areas. With the presence of several armed actors, humanitarian workers face several security incidents forcing them to suspend their activities or even withdraw from certain areas.

To facilitate the implementation of its projects, NRC is hiring a Health Coordinator, Security and Safety (HSS) based in Goma with frequent missions in coverage areas including North Kivu and’Ituri or other NRC intervention areas at the national level. 

1. Role & responsibilities

The /HSS Coordinator is responsible for health, safety and security management at NRC. He/she under the supervision of the HSS Manager. 

General responsibilities :

1. Implements NRC health, safety, security systems and procedures. Ensures adherence to NRC policies, manuals, guidelines and donor requirements.
2. Prepares and submits the various safety and security reports. 
3. Monitoring the security context in the’Est of the DRC, its analysis, and maintains contacts, to facilitate humanitarian operations. 
4. Supports the HSS Manager in the responsibilities of the department of health, safety, security, and the /replaces it in his absence. 
5. Coaches the security team and provides technical support to HSS Officers and ensures that the security team is trained.
6. Ensures the correct archiving of all documents of the security department.

Specific responsibilities : 

Health management, safety, security : 

• Maintain and update a network for the collection of data and security information, in order to have a better analysis of trends in the DRC, and keep the file up to date
• Actively participate in threat and risk assessments, brief staff
• Conduct visits to sub-offices to raise awareness and ensure compliance with NRC security procedures
• Provide support to HSS and MAs, to the extent possible, on security aspects related to access. 
• Identify and implement security strategies that allow humanitarian activities to take place in the best possible conditions
• Support teams in the field during’ support missions and provide technical support to the Areas 
• Attend security meetings, including OCHA and INSO.
• Support the hierarchy to manage critical incidents and crises
• Revise the MOISS standards on NRC installations (staffs, offices, bases, warehouses)
• S’s ensure that SOPs are known and respected by all staff
• S’ ensure that communication procedures are followed by all
• In conjunction with the logistics department, S’ regularly ensures that communications equipment is available and in working order
• Provide support to the HSS manager on the logistical and financial aspects related to HSS. 

Production of reports :

• Participate in the revision of the following documents: Security plan, Evacuation plan, MEDEVAC plan, Crisis management plan and critical incidents, SOPs, Welcome document, Security Risk Assessment
• Maintain and update the incident register and make careful monitoring
• Produce daily and weekly reports to the HSS Manager and any other ad hoc report requested, including mapping.

Team training : 

• Be a trainer or Co-trainer for internal training ( NRC ) in terms of safety
• In collaboration with the HSS Manager, ensure that NRC personnel undergo the following training :

            HEAT and UNDSS online training ( BSAFE ) for international staff

            FFA, HEIST and BSAFE for national staff

• Responsible for monitoring the safety training register

Management of’team : 

• Provide technical support to the secure Areas focal points
• Support line supervisors of security officers to review their performance/performance

Critical interfaces 

Critical interfaces relevant to this job – i.e.internal processes and projects that are related to other functions/services or people – are : 

• All departments of NRC
• Local authorities, security focal points, community leaders
• The partners

Amplitude of the position : 

Stakeholders : 

Information : 

Legality and/or institutional compliance : 

1. Skills 
2. Professional skills

Professional skills are the skills, knowledge and experiences that are essential to ensure good performance. 

General professional skills : 

• Bac +3 in Social Sciences (Geography, Sociopolitics,etc.). 
• Professional experience as a security manager /safety in a humanitarian, complex and unstable context.
• Understanding of the context of the’Est DRC (North Kivu and Ituri and nationally in a global way), demonstrated analytical capabilities, expertise in the management of’incidents, etc, and network of contacts already established (or easy to create).
• The mastery of French in the written’ and the ability to write reports is essential: writing, analysis and synthesis.
• Good knowledge of computer tools (Excel/word /cards ) Internet and other software.

Context-specific skills, knowledge and experiences : 

• Personality demonstrating : professionalism, rigor, efficiency, proactivity, determination, attention to detail, willingness to progress, ability to listen, ability to advise, influence and convince, coach, etc, good stress and workload management, open-minded, sociable. 

1. Behavioral skills : 

The NRC competency framework references 12 behavioural competencies. The following skills are essential for this position:

• Managing the insecure environments
• Planning and achieving results
• Empower and build trust
• Communicate in a respectful and impactful way
• Fully adhere to the commitments and regulations set out in the Code of Conduct (CdeC), including respect for confidentiality and transparency.
• Denounce to the appropriate supervisor any violation of the Code of Conduct; this task is an obligation of everyone
• Maintain the confidentiality of all information acquired during the’ exercise of its functions and responsibilities, either by colleagues or concerning any other activity carried out by NRC in general, which have not yet been made public by the Directorate.

1. Performance Management

The’ employee is expected to fulfill the responsibilities of his or her position and act on the associated behavioural competencies. The performance management will be carried out as stipulated in the Performance Management Manual.

• The following documents will be used : 
• Job description 
• Work and development plan of the’employee 
• Mid-term/end performance assessment of the’essai period. 
• Model of the end-of-contract performance report 
• Competence reference 

The elements to attach to the file are: The detailed and updated CV, the cover letter, copies of diplomas, etc, certificates or attestations of professional training followed in the field (if available), attestations of services rendered previously and the copy of the’ identity card.

« The copy of the’emploi applicant card of the’ONEM is strongly recommended in the application file to be attached »