Background of the NRC
The Norwegian Refugee Council (NRC) is an International Non-Governmental Organization of Norwegian origin, present in more than 25 countries around the world. It has been working in the Democratic Republic of Congo since 2001. Its programs are focused in the sectors of Education, Emergency, Protection and Humanitarian Mediation, Shelter, WASH, and Information, Advice, and Legal Assistance. (ICLA) in favor of populations forced to move.
- Role and responsibilities
The purpose of the HSS officer position is to be responsible for the daily implementation of security.
General Responsibilities:
- Analyzes the context and its developments, develops a network that can facilitate NRC operations.
- Accompany/support programmatic teams in their field deployments and provide the security support necessary for the mission.
- Liaison with local authorities and stakeholders during field deployments and mobilizes its network to ensure security and access to NRC activities
- Ensures adherence of all staff to NRC policies, manuals and guidelines. Works to promote ownership and compliance with these procedures.
- Implements the security functions delegated to him in accordance with the action plan.
- Writes reports as requested by supervisor or management.
- Encourages and makes suggestions to promote the improvement of safety.
- Ensures proper archiving of documents and maintenance of all key documents.
- Support the HSS department in staff training and provide support to areas when needed
Specific responsibilities:
- Conducts security and risk assessments, and participates in the production of security analysis reports.
- Evaluates the infrastructures used by the emergency team and proposes solutions so that they approach the norms and standards of the organization
- Develops and maintains a network of contacts of various types in the intervention areas
- Sets up the area’s communication tree and ensures that staff are trained on the use of the tool.
- Organizes safety briefings for new employees and for day laborers in intervention areas.
- Trains employees and ensures compliance with the security policy, security plan, contingency plans, standard security procedures, etc.
- Participates in the validation of movements in collaboration with the Area Manager and the HSS Manager.
- Monitors the security, social and political context of the area.
- Produces a security report with analysis and mapping and ensures the production of security incident reports.
- Liaises with sub-offices for security related aspects.
Interfaces critiques
The critical interfaces relevant to this position — i.e. internal processes and projects that are linked to other functions/departments or people — are:
- Support: All services (logistics, finance, human resources).
- Program support: all program teams
- Security: HSS Officer other Area, HSS Coordinator and HSS Manager
- Access: Humanitarian Access Coordinator
Position size:
Stakeholders: OCHA, INSO, UNDSS, MONUSCO, FARDC, armed groups, local authorities, political authorities, PNC, ANR, other NGOs, etc.
Legality and/or institutional compliance: MOSS and security SOPs.
- SKILLS
1. Professional skills
Professional competencies are the skills, knowledge and experiences that are essential to ensure good performance.
Context-specific skills, knowledge and experiences:
- In-depth knowledge of the Ituri context.
- Knowledge of key players, network of contacts established in these areas, ease of creating a network.
- Technical knowledge in security management, with proven experience.
- Mastery of Excel, Word, Outlook, Power Point and cartography software (Google earth or Umap or My maps).
- Fluency in French, both spoken and written, Swahili and local languages of Ituri
- Ability to analyze, write and summarize reports.
- Mastery of spelling and grammar.
- Oral communication skills.
- Ability to manage critical incidents with management, and to provide support in the event of crisis management.
- Personality elements: dynamism, ability to integrate and influence, positive attitude, proactivity, taking initiative with proposals, desire to learn, ability to work in a team and to question oneself, interest in programs and for safety of operations, attachment to real and not theoretical improvement of safety management.
2. Behavioral skills:
The NRC skills framework references 12 behavioral skills. The following skills are essential for this position:
- Managing insecure environments
- Work with people
- Analyser
- Communicate respectfully and with impact
- Performance Management
The employee is expected to carry out the responsibilities of his position and act according to the associated behavioral skills. Performance management will be carried out as stipulated in the Performance Management Manual.
The following documents will be used:
- Job specification
- Employee work and development plan
- Performance review at mid-term/end of trial period.
- End of contract performance review template
- Skills repository
“Any application posted late will not be taken into consideration, hard paper applications are not received.”
The elements to be attached to the file are as follows: The detailed and updated CV, the cover letter, copies of diplomas, certificates or attestations of professional training followed in the field (if available), attestations of services previously rendered and the copy of identity card.
“A copy of the ONEM job seeker card is strongly recommended in the application file to be attached”


