Home Health Clinical Quality Assurance and Authorization Specialist (Remote) at a United States-based Home-health Agency



A United States-based home-health agency is recruiting suitably qualified candidates to fill the vacant position below:

Job Title: Home Health Clinical Quality Assurance and Authorization Specialist (Virtual Assistant Nurse / Physiotherapist)

Location: Remote
Employment Type: Full-time
Employment Type: Independent Contractor
Working Hours: To be agreed; applicants must be available during the required U.S. business hours.

Job Description

  • The successful candidate will provide clinical quality-assurance and authorization support using Kinnser, now known as WellSky Home Health. This is a fully remote, non-patient-facing position.

Key Responsibilities
The successful candidate will:

  • Review nursing and therapy documentation in Kinnser/WellSky Home Health.
  • Audit clinical records for accuracy, completeness and Medicare compliance.
  • Review plans of care, physician orders, OASIS documentation and clinical visit notes.
  • Identify missing signatures, dates, orders, assessments and supporting documentation.
  • Confirm that clinical documentation supports the patient’s plan of care, medical necessity and home-health services.
  • Return incomplete or inconsistent documentation to clinicians for correction.
  • Follow up on outstanding corrections and documentation deadlines.
  • Assist with insurance-authorization submission, tracking and follow-up.
  • Maintain authorization and quality-assurance work queues.
  • Communicate professionally with clinicians, intake personnel and agency management.
  • Escalate clinical or compliance concerns to the agency’s licensed clinical management team.
  • Prepare reports showing completed reviews, outstanding corrections and authorization status.
  • Follow all agency policies, Medicare requirements, HIPAA rules and confidentiality standards.

Professional Qualification
Applicants must be one of the following:

  • Registered Nurse
  • Licensed Physical Therapist.

Mandatory Experience
Applicants must have:

  • A minimum of three years of home-health experience.
  • At least one year of hands-on experience using Kinnser/WellSky Home Health CRM
  • Previous experience in home-health clinical quality assurance, chart review or insurance authorization.
  • Strong knowledge of Medicare home-health regulations and documentation requirements.
  • Familiarity with OASIS documentation, plans of care, physician orders and home-health clinical notes.
  • A valid professional qualification or licence as a registered nurse or physical therapist.
  • Strong written and spoken English.
  • Excellent clinical judgment and attention to detail.
  • The ability to work independently and meet documentation deadlines.
  • The ability to maintain HIPAA compliance and strict patient confidentiality.
  • Kinnser/WellSky Home Health Experience Mandatory.

Requirements
Minimum Computer Requirements:
Applicants must have a personal computer that meets all the following requirements:

  • Intel Core i5, 10th Generation or newer; or
  • AMD Ryzen 5, 4000 Series or newer; or
  • Apple Silicon MacBook with an M1 processor or newer.
  • Minimum of 16 GB RAM.
  • Minimum of 256 GB SSD storage.
  • Windows 10/11 or a currently supported version of macOS.
  • Working HD webcam and microphone.
  • Professional noise-cancelling headset with microphone.
  • Reliable electricity supply.
  • Suitable backup-power arrangement.
  • Quiet, private and professional home workspace.
  • N.B: Older Intel Core i3, Celeron, Pentium, AMD A-Series and Ryzen 3 computers will not be accepted.

Minimum Internet Requirements:
Applicants must have:

  • A minimum download speed of 50 Mbps.
  • A minimum upload speed of 20 Mbps.
  • A stable wired Ethernet connection, where available.
  • Stable Wi-Fi may be accepted where a wired connection is unavailable.
  • A reliable backup internet connection.
  • The ability to make and receive clear VoIP calls without interruption.
  • Applicants must provide a recent speed-test screenshot showing their download speed, upload speed and connection type.

Compensation
USD 3.2 per hour (N500,000 – N700,000 monthly).

Application Closing Date
8th September, 2026.

How to Apply
Interested and qualified candidates should send their complete applications to: [email protected] using “Home Health QA Application – [Your Full Name]” as the subject of the email.

Application Requirements
Applicants must submit all the following:

  • An updated CV in PDF format.
  • A two-to-three-minute video introduction in English.
  • Evidence of their professional qualification or licence.
  • A screenshot showing their computer’s processor, RAM, operating system and storage.
  • A recent internet speed-test screenshot showing at least 50 Mbps download and 20 Mbps upload.
  • Answers to all the screening questions listed below.

Video Introduction Requirements:
Applicants must record a clear two-to-three-minute video in English covering the following:

  • Full name and current location.
  • Professional qualification and current licence status.
  • Total years of home-health experience.
  • Previous home-health positions and responsibilities.
  • Length of experience using Kinnser/WellSky Home Health.
  • The specific Kinnser/WellSky functions personally handled.
  • Experience with clinical quality assurance, chart review, OASIS, Medicare regulations or insurance authorizations.
  • Why the applicant is qualified and interested in this position.
  • Availability to work during U.S. business hours.

Video Instructions:

  • The applicant’s face must be clearly visible.
  • The video must be recorded in a quiet, well-lit and professional environment.
  • The applicant’s voice must be clear and understandable.
  • Applicants should speak naturally and must not read from an AI-generated script.
  • Do not use filters, background music or video effects.
  • The video must not exceed three minutes.
  • The video may be attached directly or submitted through an accessible Google Drive, Dropbox or OneDrive link.
  • Video-link permissions must be set to “Anyone with the link can view.”

Screening Questions
Applicants must answer the following questions:

  • Are you a registered nurse or physical therapist?
  • What is your current professional licence status?
  • How many years of home-health experience do you have?
  • How many years have you used Kinnser/WellSky Home Health?
  • Which functions have you personally handled in Kinnser/WellSky?
  • Have you performed home-health clinical quality assurance or chart review?
  • What experience do you have with OASIS documentation?
  • What experience do you have with Medicare home-health regulations?
  • Have you handled insurance authorizations?
  • Which U.S. time zones can you work?
  • What computer processor and amount of RAM do you have?
  • What are your current internet download and upload speeds?
  • Do you have backup electricity and backup internet?
  • What is your earliest available starting date?

Selection Process
Candidates will complete:

  • An initial application and equipment review.
  • A preliminary screening interview with Flexteem LLC.
  • Two rounds of technical and clinical interviews.
  • A possible practical assessment involving home-health documentation and Kinnser/WellSky workflows.
  • A final interview with the U.S.-based home-health agency.

Important Notice

  • Hands-on Kinnser/WellSky Home Health experience is mandatory. Applicants without previous home-health and Kinnser/WellSky experience will not be shortlisted.
  • Candidates must answer all interview and assessment questions independently. The interviews will verify the candidate’s actual home-health, clinical, Medicare and Kinnser/WellSky experience.
  • This is a remote, non-patient-facing independent-contractor position. It does not provide immigration sponsorship or relocation assistance.
  • Applications submitted without the required video introduction, CV, professional credentials, computer specifications and internet speed-test evidence will not be considered.
  • Only candidates who satisfy the professional, home-health, Kinnser/WellSky, computer, internet and application requirements will be contacted.

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