PCPM – Polish Centre for International Aid is seeking a team of at least two
researchers to evaluate the implementation and outcomes of the digitalisation of health
clinics and telemedicine services. The evaluation study will cover stationary and mobile
healthcare clinics operated by the Palestinian Medical Relief Society (PMRS) in the West
Bank (multiple locations).
Research summary and goals
The research will evaluate the implementation of the new digital patient record system
in both permanent and mobile clinics and assess the quality and usability of
telemedicine services. It will examine the accessibility and equity of medical services,
with particular attention to gender differences and the needs of vulnerable groups such
as children, seniors, and persons with disabilities. Researchers will examine software
functionality, human and infrastructural capacities, and logistical challenges, including
the adequacy of medical personnel and equipment. Based on field data and user
experiences, the research will generate actionable recommendations. The further
implementation of the project entails the practical application of the evaluators’
recommendations to improve the quality of services provided.
Methodology
– Focus Group Discussions (FGDs) with medical personnel and patients
– Key Informant Interviews (KIIs) with medical personnel and support staff
– Survey data-collection using KOBO Toolbox
– Review of relevant documentation
– PCPM and PMRS will support the recruitment of participants and provide access to
documentation for analysis
Expected Outputs
– Participation in feedback meetings and presentation of the study progress
– Notes (with translation of key parts and quotes) from FGDs and KIIs
– Cleaned and anonymised survey data in English
– Final evaluation report in English, including data analysis, key findings, and actionable
recommendations
Timeline
All stages of the assignment – data collection, analysis, and final recommendations
report – should be completed within 17 weeks, from the beginning of August to
November 30th.
KEY SELECTION CRITERIA
The research team should demonstrate
– Documented experience in research or evaluation conducted in Palestine
– Deep understanding of the Palestinian social, cultural and geographical contexts
– Experience in FGD methodology, KIIs, and KOBO Toolbox
– Experience in health system evaluation and knowledge of the Palestinian medical
context is an asset
– Local MEAL professionals and social scientists are strongly encouraged to apply
Language skills
– Fluency in English and Arabic; excellent oral and written skills required.
– Excellent communication skills
WHAT WE OFFER
– An assignment contract or B2B contract
– A total salary for assignment 4000 – 4400 USD
– An opportunity to contribute to the development of telemedicine and health services
in Palestine.
How to apply
Closing Date: 12th of July, 2025
Please submit CVs of all team members to email: [email protected] with the title:
PALESTINE – project evaluation. We also welcome samples of previous relevant reports
and research notes.
For your application to be considered, your CV must include the following statement:
“I hereby consent to the processing of my personal data by the PCPM – Polish Center for
International Aid, located at Sarmacka14/15, 02-972 Warsaw, Poland, for the
purposes necessary to carry out the recruitment process.”
Please be advised that candidates have the right to access, correct, and delete their
personal data. Providing your personal data is voluntary, but it is necessary for
participation in the recruitment process.
The Polish Center for International Aid (PCPM) is committed to protecting project
participants and employees from all forms of abuse, including sexual exploitation and
abuse, harassment, neglect, intimidation, and violence. As part of this commitment, the
organization implements and regularly updates safeguarding procedures. These
procedures are built upon four pillars: raising awareness, prevention, reporting, and
response.
Recruitment process:
1. Evaluation of CVs and provided samples
2. Online interviews
PCPM – Polish Center for International Aid reserves the right to contact only selected
candidates.
