Provider Management Officer at International Health Management Services (IHMS)



International Health Management Services Limited (IHMS), Founded on April 9th, 2001, is a leading Health Maintenance Organization (HMO) in Nigeria. Our establishment is backed by both institutional and individual investors, reflecting a strong foundation and trust in our mission.

We are recruiting to fill the position below:

Job Title: Provider Management Officer

Locations: Victoria Island & Ikeja, Lagos
Employment Type: Full-time

About the Role

  • We are looking for a professional to join our Providers Management team. You will manage our network of hospitals and clinics, ensuring our enrollees receive quality, timely, and cost-effective care.

Key Responsibilities

  • Manage relationships with healthcare providers in our network, including regular visits and performance reviews
  • Conduct provider credentialing, onboarding, and re-accreditation
  • Monitor quality of care, turnaround times, and service standards at provider facilities
  • Review and resolve provider queries, disputes, and tariff-related issues
  • Support claims and medical teams with clinical review of cases, as needed
  • Negotiate and administer provider agreements and tariffs
  • Monitor utilization trends and flag over-servicing or abuse
  • Prepare regular reports on provider performance for management.

Requirements

  • Registered nurse (RN) with a valid NMCN licence, or medical doctor (MBBS) with a valid MDCN licence
  • Minimum of 3 years’ experience in HMO provider management, provider relations or a similar role
  • Good knowledge of the Nigerian health insurance environment, including NHIA regulations
  • Strong negotiation, communication and relationship management skills
  • Proficiency in Microsoft Office and good analytical and reporting skills
  • Willingness to travel within Lagos and to other locations for provider visits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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