Programme Policy Officer (Medical Assistance Team Project Manager) SC-9 | Goma | DRC (826770) At World Food Programme

Qualified women and people with physical impairments are strongly encouraged to apply.

WFP celebrates and embraces diversity.

It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


This job is located in a Country Office (CO). The Project Manager reports to the Deputy Country Director for Support Services, DRC CO, with a technical reporting line to the Staff Health Protection Advisor.


To support WFP staff and family members in DRC in their mission, the DRCMAT (Democratic Republic of Congo Medical Assistance Team) Project Manager (PM), with WFP HQ and Country Office support will establish high quality primary care clinics initially for the 2451 WFP employees/ family members in DRC in medically underserved locations. Once established, DRCMAT will be extended to other UN agencies’ staff and family members.

The aim of DRCMAT is to have a team of doctors/nurses that provide excellent primary care and stabilize emergencies, to offer timely technical input for medical evacuations and provide health education for WFP employees and their family in the locations identified by the Country Office (CO).

In the beginning phase, the Project Manager will guide this initiative to make it operational (to Tshikapa, Kalemie, Kananga, Beni and Bunia) and then once set up, oversee it, providing management from the administrative, budgetary, logistical side working with the doctors and the Country Office Wellness Team.


The DRCMAT Project Manager duties consist in the following:

  1. Take the actions required to get the clinics set up physically with the appropriate office space and fixtures, with waiting room/bathrooms, with the standard clinic furniture, medical equipment/supplies and pharmaceuticals
  2. Establish procurement mechanisms, preferably in-country but if required outside of DRC, for all equipment, supplies and pharmaceuticals
  3. Undertake with HR the hiring of the DRCMAT Head Doctor and General Practitioners
  4. Undertake with HR the hiring of the Business Support Assistants
  5. Explore interest from other UN agencies in participating in DRC MAT.

Once the project is underway, the DRCMAT PM will:

  1. Provide overall direction to the DRC project under the supervision of the DCD Support Services and Staff Health Protection Advisor
  2. Administratively supervise the DRCMAT doctors
  3. Coordinate DRCMAT meetings and Staff Health Officer weekly meetings on a weekly basis
  4. Regularly and consistently implement continuous Performance Improvement for the clinics to ensure the best healthcare for patients and to increase the economy, efficiency and effectiveness of the project
  5. Liaise with external partners (e.g. referral hospitals, laboratories, specialists) working with WFP on the DRCMAT initiatives
  6. Provide support for the doctors, patients/escorts and CO related to Medical Referral and Medical Travel as well as with entry medical examinations
  7. Continuously explore and establish procurement procedures and LTAs for pharmaceuticals, medical items and equipment required for the project following WFP DRC CO Procurement rules and regulations
  8. In collaboration with the CO & RDC Wellness team (including Admin, HR, Security, Finance and Staff Health Advisor) undertake a regular analysis of clinics utilization in each location, monitor clinic utilization rates and report to Staff Health Protection on a monthly basis
  9. Periodically review with the DRCMAT Team and the Occupational health Officer the aggregated clinic utilization data to review the epidemiology of clinic visits and appropriate health promotion and illness/injury prevention initiatives
  10. Continuously improve and supervise DRCMAT reporting and expenditures by type of aggregated diagnoses
  11. Oversee the monthly revision of medical insurance reports
  12. Keep data on DRCMAT project up to date (number of visits per insurance types, staff/dependents, male/female)
  13. Determine strategy to promote full DRCMAT clinic utilization by staff and family members, in all areas where WFP clinics are located
  14. In coordination with the Occupational health Officer and DRCMAT doctors, develop training and screening programs to promote primary medical care and health prevention
  15. In coordination with Occupational health Officer and DRCMAT doctors, develop continuing education for the DRCMAT healthcare professionals
  16. Develop the DRCMAT clinic monthly Newsletter (in coordination with the Occupational health Officer and the CO Staff Counsellor)
  17. Editing DRCMAT contents on CO website
  18. Make periodic field visits to satellites clinics (Tshikapa, Kananga, Bunia, Beni and Kalemie).


  1. Improve the project’s financial sustainability
  2. Seamless management of operational/logistical aspects of DRCMAT
  3. Ensure that operational/logistical and technical (i.e. medical/health) coordination to ensure high quality primary healthcare services to staff and family members
  4. Maintain staffing in all DRCMAT locations and anticipate any staffing issues.



  • Advanced University degree in Administration, Communication, International Relations, Medicine, Nursing, Public health, or another related field.


  • Advanced University degree in Administration, Communication, International Relations, Medicine, Nursing, Public health, or another related field.

Knowledge & Skills:

  • Demonstrated initiative and action management competencies
  • CORITY competency or similar medical database
  • Excel competency
  • Knowledge of Procurement rules


French (level C) and English (proficiency: strongly desirable)


  • Integrity
  • Collaboration
  • Engagement
  • Humanity
  • Inclusion

How to apply


Kindly note the only documents you need to submit at this time are your CV and Cover Letter. Additional documents such as passport, recommendation letters, academic certificates, etc may potentially be requested at a future time.

For candidates who experience problems accessing WFP E-recruitment platform and need accommodations in applying, please contact [email protected] mentioning the VA number in the subject line.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service

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