Director, Humanitarian Response Team At Medical Teams International

Salary Range: Please note the typical Hiring Range is $125,000-$130,000 a year. Job offers within the range are based on relevant job qualifications and pay equity.

The Director, Humanitarian Response Team (HRT) leads all humanitarian response activities. This role under the strategic leadership of the Vice President – Field Operations, supports the mission of the organization by leading, managing and growing Medical Teams Internationals Humanitarian Response work globally. This role will represent Medical Teams International to key stakeholders; and oversee the development and implementation of the Humanitarian Response Plan, opening new country offices, Field Operations Safety and Security Policy which includesthe Crisis Management Plan.

Medical Teams International Calling:

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.


Humanitarian Response Team Leadership

  • Lead Medical Teams engagement with the humanitarian community (Integral, InterAction, UN humanitarian bodies, and leadership of other NGOs) on emerging disaster monitoring, preparedness, and the recommended response strategies to the Executive Team.
  • In collaboration with the Field Operations Department Directors and staff, work toward the implementation of Medical Teams current strategic plan and the accomplishment of the related strategic goals, objectives, and actions.
  • Lead on measuring Medical Teams response relevance in the context of wider global emergency needs and severity, ensuring our response prioritization is serving those most in need.

Program Management and Leadership

  • Lead Medical Teams response to humanitarian emergencies.
  • Lead on active monitoring and oversee regular disaster early warning and horizon scanning of emerging crisis to identify new areas of response.
  • Oversee the set-up of HRT field operations, staffing and systems, including logistics, human resources, budgets, reporting, etc. according to agreed structures and collaboration with relevant support function leadership.
  • In collaboration with on the ground response leadership, ensure annual operating budgets and country operating plans are developed and ensure effective budget monitoring, reporting, and financial management.
  • Ensure monitoring, evaluation, and learning occurs regarding planned and implemented humanitarian programs.
  • Support on resource acquisitions strategies for increased Medical Teams institutional revenue and when needed directly develop or supervise project proposals. Ensure reports are submitted on time and in accordance with standards required by Headquarters and external donors.
  • Ensure all program goals, activities, and personnel demonstrate commitment to national and international humanitarian frameworks and standards such as the Core Humanitarian Standard and Sphere minimum standards and internal quality and best practice guidance from Technical Team.
  • As a backup to the Senior Response Manager, serve as Country Director in field deployments or remotely.
  • Guide HRT in providing strong support to the Marketing and Development Department on appropriate photo and written messaging used for fundraising and awareness raising on humanitarian responses.
  • Support on new country registration strategy in HRT response countries, through utilization of contacts across the US foreign and diplomatic community in Washington, DC and through lawyers to expand Medical Teams country portfolio.
  • Integrate accountability into country strategies, program design, monitoring and evaluations, recruitment, staff onboarding, training and performance management, partnership agreements, and highlighted in reporting.
  • Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies.

Partnerships and Representation

  • Assess, develop, and maintain partnership relations and/or funding opportunities in new or existing priority country response locations through remote engagement of humanitarian sector actors or scoping trips by the HRT.
  • Influence global humanitarian advocacy bodies through participation in groups like InterAction, or partnerships with advocacy organizations or media, for increased awareness of crises and influence on the US foreign policy agenda and congressional representatives.
  • Identify and lead negotiations with humanitarian partners for the purposes of obtaining access and/or funding and establish clear Memorandums of Understanding when needed.

Human Resources

  • Model and maintain a work environment that supports Medical Teams core values: Courageous, Tenacious, Accountable, Not Alone and Selfless.
  • Actively promote a team climate that values accountability, 360-degree feedback, and transparency.
  • Serve as hiring manager and supervisor for new country office Country Director roles and oversee hiring and onboarding of new country program Country Directors to carry forward the Medical Teams strategy and calling in new countries.
  • Oversee HRT in managing a roster of staff, volunteers, and consultants to enable effective surge.
  • Oversee the design org charts for new country programs and ensure job descriptions adequately describe roles and qualifications needed.


  • Liaise with Logistics and Procurement department to Implement appropriate procurement practices and documented authority matrices in responses, according to Medical Teams Procurement and Logistics policies.


  • Create and manage the HRT cost center and budgets for each individual emergency response/country office startup.
  • Coordinate with the VP of Finance and deployable finance staff to ensure Finance deployment of human resources and tools are in place for rapid response.

Safety and Security

  • Lead the organizations Crisis Management Team, which includes representatives from Human Resources, Marketing and Development, Finance, the Executive Office, and others as needed.
  • Oversee the work of the Global Safety and Security Advisor to ensure the Field Operations Safety and Security Policy is implemented, regularly reviewed, and refreshed. Ensure robust information collection practices and systematic testing of safety and security plans.
  • Champion the importance of safety and security in all country programs as well as with partners, and mainstream safety and security considerations throughout all Medical Teams Field Operations activities.
  • Assess security threats and vulnerabilities and analyze security risks for all Medical Teams staff and volunteers. Is responsible for developing specific recommendations and putting in place agreed measures to mitigate risks in collaboration with the nominated Security Officer.
  • Ensure that the implementation of Hostile Environment Awareness Training and Humanitarian Principles (HEAT+) training for all Medical Teams Staff personnel deploying to insecure locations is carried out on an annual basis.

Compliance and Technical Quality

  • Ensure Medical Teams Internationals humanitarian response operations are compliant with host-government laws and policies.
  • Evaluate counter-terrorism risk in new and existing environments to mitigate legal risk.
  • Support the achievement of international standards in humanitarian health programs. e.g., certification and verification process to become a World Health Organization-Emergency Medical Team organization.
  • Stay current on best practices and standards in Humanitarian Relief and Global Security.
  • Support the HRT in the development and training of program staff and partners on HRT best practices and principles in humanitarian response and needs assessments.
  • Prepare and conduct team orientations and debriefings in collaboration with the HRT staff.


  • Additional duties as assigned.



  • Masters degree in a field relevant to international humanitarian and development work or field experience.



  • Minimum 8 years program leadership experience in international relief programming. For example, Country Director roles in at least 1 relevant location (humanitarian context).
  • Minimum 4 years experience working overseas in humanitarian field operations roles.
  • Prior engagement at global humanitarian policy level in Geneva, New York, or Washington, DC; for understanding of funding allocation, Emergency Directors Group, IASC etc. and how they influence humanitarian responses and funding.


  • Humanitarian community leadership experience in Humanitarian Country Team, Pooled Fund Advisory Board, or other Boards of key humanitarian community entities.



  • Commitment to Medical Teams International Calling.
  • Demonstrated track record of organizational strengthening and programmatic growth in accordance with humanitarian needs.
  • Proven ability to produce successful institutional proposals and develop strategic donor relationships.
  • Strong working knowledge of health-sector issues in developing countries, international relief and recovery issues, and the social and development role of faith groups.
  • Excellent financial management skills, including the ability to prepare, monitor, and control budgets, reports, project proposals, and partnership agreement documents.
  • Skilled at building and maintaining a high-functioning, high-performing work team.
  • Demonstrated leadership and management skills in strategic planning, achieving results, coordinating and supporting a diverse team, mentoring, and staff development.
  • Strong organizational and problem-solving skills, ability to work independently and in teams, positive attitude, resourceful, innovative, and flexible.
  • Demonstrated ability to lead virtually.
  • Demonstrated ability to mentor and develop leaders.
  • Experience in creating an environment of accountability.
  • Ability to work collaboratively with others and garner support throughout all departments within the organization.
  • Strong communication skills including written, oral, and group facilitation; ability to successfully communicate cross-culturally with international partners and diverse constituencies.
  • Demonstrated track record of overcoming significant obstacles and implementing creative solutions.
  • Ability to enhance overall brand awareness.
  • Excellent English-language skills.
  • Excellent attention to detail.
  • Moderately skilled with standard Microsoft Office 365 suite of applications, including Outlook, Word, Excel, Teams and experience with CRM or other database programs.


  • Ability and willingness to travel on short notice, for extended periods of time, for up to 16 weeks per year to any global location for the purpose of monitoring current country programs, responding to new emergencies, providing surge capacity, or scoping, negotiating, and identifying Medical Teams access strategy and/or lending expertise and support.


  • Competence in a second language, such as Spanish, French or Arabic


Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequent use of a personal computer, database and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
  • Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computer.
  • Frequent communication and exchange of information among colleagues and persons of concern which requires the ability to speak, hear, convey and express oneself.
  • Frequent close vision and the ability to adjust focus.
  • Occasionally ascends/descends stairs, steps, or ladder
  • Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
  • The employee must occasionally lift and/or move up to 70 pounds.
  • Seldom to occasionally positions self to stoop, kneel, crouch, or crawl.
  • If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderately quiet.
  • The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.


The following information outlines typical benefits available for US-based, regular employees scheduled 30 hours or more per week. Actual benefits may be prorated for other than full-time work.

  • Excellent Medical, Dental, and Vision Insurance
  • Flexible work schedule options
  • Life insurance & AD&D
  • Generous vacation time (20 days), sick leave (10 days), and 12 paid holidays per year
  • 401k retirement plan
  • Paid parental leave
  • Employee Assistance Plan

For a full description of our benefits, you can learn more here.

How to apply


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