Registered Nurse – Call Centre Executive at Metrohealth HMO Limited



MetroHealth HMO Limited is a Health Maintenance Organization which has been established with the objective of becoming the HMO of choice for corporate entities and all subscribing enrolees, who want good quality healthcare accessed through a technology enabled platform that will enhance the whole customer experience.

We are recruiting to fill the position below:

Job Title: Registered Nurse – Call Centre Executive

Location: Lagos
Employment Type: Full-time

Responsibilities
The ideal candidate will:

  • Obtain client information by answering telephone calls; interviewing clients and prospects; verifying information.
  • Determine eligibility by reviewing enrolee/client database for information.
  • Inform subscribers, clients and providers by explaining procedures; answering questions; providing information.
  • Maintain communication equipment by reporting problems.
  • Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.
  • Update job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplish sales and organization mission by completing related results as needed.

Qualifications

  • B.Sc. Degree in Nursing Science, Staff Nurse or Staff Nursed / Midwife post NYSC where applicable.
  • Must have 0-2 years experience.

Set Skills Required:

  • Excellent Communication Skills Across Channels
  • Phone Skills
  • Listening
  • Data Entry Skills
  • People Skills
  • Informing
  • Customer Focus
  • Customer Service
  • Attention to Detail
  • Professionalism
  • Multi-tasking.

Application Closing Date
15th May, 2023.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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