UN Clinic Laboratory Technician At United Nations Development Programme (UNDP)



JOB DESCRIPTION
Background
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
<Job Purpose and Organizational Context>

The Objective of the United Nations (UN) Clinic is to provide primary clinical care and occupational health services to all locally and internationally recruited personnel of the UN Common System and their recognized dependents. Dedicated, effective primary health, occupational health and emergency medical services may mitigate negative outcomes of trauma, injuries and health complications providing better chances for saving lives as well as for faster and better recovery.

The UN Clinic in Accra is part of the UN Common Services of the UN Country Team in Ghana and is administered by UNDP Ghana. The clinic operates under the overall coordination of the UN Resident Coordinator for Ghana and is managed by the UN Health Manager for Ghana.

The technical supervision of the Health Manager and the medical personnel in the field and the performance evaluation will be executed by the UN Medical Director or his nominee. To ensure this, UNDP should grant access to the Division of Healthcare Management, Occupational Safety and Health (DHMOSH) in HQ for its performance appraisal report as needed.

Duties and Responsibilities
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Under the supervision of the UN Clinic Health Manager or his/her nominee and within delegated authority, the Laboratory Technician will be responsible for the following duties.

Laboratory Testing:

  • Attend to the UN Clinic laboratory to ensure smooth operation of the day-to-day functions.
  • Performs all laboratory tests (including hematology, chemistry and microbiology tests) as requested by the UN Clinic Physician in a prompt and professional manner
  • Draws blood samples applying international sterilization and bio safety standards.
  • Autoclave and sterilize the instruments and containers following international standard of bio safety.

 

Laboratory management: 

  • Ensure that the laboratory test reports are managed in a timely, promptly, and confidential manner.
  • Ensure regular maintenance of all laboratory equipment following the technical specifications of the equipment manufacturers.
  • Promptly address issues with regards to quality of laboratory testing and maintenance to ensure the best quality of tdiagnostic services.

Healthcare quality and patient safety standards:

  • Collects and labels relevant test samples for different tests following international bio safety standards.
  • Ensure safe handling and safe disposal of all waste bio-hazardous materials in compliance with the international standards and practices.
  • Support the UN Health Manager in elaborating SOPs to comply with UN Healthcare and Patient Safety Standards as needed..

Lead for waste management:

  • Ensure appropriate disposal of hazardous material following international standards of bio safety in coordination with the UN Health manager, Doctors and Nurse.

Health promotion:         

  • Participate in planning, organizing and implementing preventive health services as well as health promotion activities at the UN Clinic.
  • Support education of staff members and families during health campaigns
  • Plan for conducting external laboratory tests for UN staff when required.
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Administrative duties:

  • Keep written record of laboratory assests and protocols
  • Recommend procurement of laboratory supplies and equipment and ensure that inventory is kept updated.
  • Keep records of all work done in the laboratory and provide statistical reports regarding laboratory activities.
  • Participate in the preparedness and response to cooperate protocols such as business continuity plans, contingency plans, etc.   

General:

  • Performs other related duties as required.

4.      Institutional Arrangement

The Laboratory Technician performs his/her duties under the immediate supervision of the UN Health Manager for Ghana with regards to technical matters only and the overall supervision of the UN Resident Coordinator for all administrative matters. See attached organogram

Competencies
Core
Achieve Results:
LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
Think Innovatively:
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
Learn Continuously:
LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:
LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: 
LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner:
LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:
LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies (insert up to 7 competencies) 

Thematic Area Name Definition
Ethics Ethics Advice & Guidance Ability to quickly analyse complex fact patterns and provide comprehensive, sensitive, and confidential

 ethics advice and guidance

Partnership management Relationship management Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding
Communications Creative direction and copywriting Ability to creatively communicate concepts in an

 engaging and simple way

Business Management Customer Satisfaction/Client Management Ability to respond timel and appropriately with the sense of  urgency, provide 

consistent solutions, and deliver timely and quality results and/or solutions to fulfill

and understand the real customers’ needs.

Business Direction & Strategy Business Acumen Knowledge     and understanding of the operational frameworks in the organization and

ability to make good judgments and quick decisions within such frameworks

Business Management Resource Management Ability to allocate and use resources in a strategic or tactical way  in line with 

principles of accountability and integrity

Business Management  Communications Ability to communicate in a clear, concise and unambiguous manner both through

written and verbal communication; to tailor messages and choose communication

methods depending on the audience

Min. Education requirements
  • A Senior High School Certificate is required.
  • Diploma in Medical Laboratory Technology is required.
  • National registration and license are a requirement.
Experience:

Minimum 5 years of continuous clinical experience in laboratory sciences in a multicultural environment

Required  skills 
  • Proficiency in carrying out hematology, chemical pathology and microbiology tests is required.
  • Work experience in the United Nations or other international organizations is an added advantage.
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is required.
Desired skills in addition to the competencies covered in the Competencies section
  • Procurement of laboratory equipment, consumables, and reagents
  • Respond to health emergencies.
  • Health waste management
  • Provision of support for the management of chronic cardiovascular diseases especially hypertension and diabetes
Required Language(s) 
  • English and French are the working languages of the United Nations Secretariat.
  • Fluency in oral and written English is required.
  • Knowledge of either Twi or Ga is desirable.
Professional Certificates
National registration and license are a requirement
Disclaimer
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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