The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
CHAI has launched an ambitious effort to scale-up access to treatment for diarrhea and pneumonia, which combined, kill over 1.5 million children every year. Working with the governments of five high-burden countries and leading global institutions, CHAI’s Essential Medicines team is supporting intensified efforts at both global and country levels to plan, resource, and implement effective interventions for scaling-up access to treatment for these conditions – specifically zinc and ORS for diarrhea, and amoxicillin and oxygen for pneumonia. As a result of the COVID-19 pandemic, the Essential Medicines team has expanded its oxygen work to over 20 countries, supporting pandemic response efforts while strengthening long-term oxygen systems planning.
CHAI is seeking an Associate to provide technical and operational guidance to the Essential Medicines team, CHAI country teams, and other stakeholders as needed on the relevant supply mix to scale up access to oxygen—including support in the selection, installation, and operational aspects of respiratory care equipment—and to coordinate relationships with key stakeholders in government, private sector partners, donors, and NGOs. Through rigorous analysis, the Associate will work alongside program teams in a collaborative manner on high-impact strategies in program countries, in a globally complex landscape. This position is intended to support several country teams that are at various stages of implementation, with a range of programmatic needs. The level of responsibility for execution will vary, from research/drafting of materials to coordination of activities, to implementation support. The Associate may be involved with team travel up to 30% of the time.
Please note that the location for this position is flexible and can be based in any cHAI program country within Asia and Africa, pending country leadership approval.
- Lead on the development of technical guidance documents and materials for oxygen systems application: supporting CHAI and MOH on technical design, development, production and use of oxygen related equipment, services and ancillary system needs.
- Guide stakeholders through equipment management life cycle including but not limited to system planning, technology selection, specification development, safety and operational risk assessments, procurement, distribution, maintenance, and asset management for proper utilization of oxygen systems and pneumonia and hypoxemia diagnostic equipment.
- Provide responses to technical inquiries on oxygen commodities from key internal and external stakeholders. Provide support in the development of SOPs to guide the optimal installation, testing, commissioning, operation, and maintenance of equipment.
- Uphold organizational quality assurance requirements and support quality review in the procurement of goods and services, and support CHAI teams to provide technical advisory and evidence-based recommendations to Ministries of Health to inform oxygen system investments.
- Research and review technical dossiers of component suppliers and original equipment manufacturers.
- Assist with market landscaping through market analysis, collating market intelligence, conducting industry research, and synthesizing findings to guide strategic decisions.
- Stay informed on emerging technology and research developments in the field, both nationally and internationally, and disseminate this information to a broader team.
- Develop knowledge documentations (Thought pieces, Toolkits, FAQs, lessons learned), and facilitate forums to ensure it is effectively disseminated and used across CHAI country programs and global oxygen community.
- Supporting the development of tools for equipment monitoring and asset management
- Other responsibilities as requested.
Qualifications– Bachelor’s Degree or equivalent in biomedical engineering or other areas closely related to engineering strongly preferred, plus 3-5 years related work experience, with a focus of working in developing countries, preferably spanning engineering (e.g., design, production) as well as commercial (e.g., product strategies, sales) areas of the private sector.
- Familiarity with medical device quality management systems, including IMDRF countries regulatory frameworks and requirements as well as standards compliance, for the development, testing, production, and continued Quality Assurance/Quality Control of medical devices.
- An ability to quickly understand new technology and complexities in its design, manufacturing, and usage is a must for this position.
- Experience and confidence working in a dynamic environment with a variety of stakeholders in external agencies, government partners, and Ministries of Health.
- Excellent communication and presentation skills with ability to write in a clear and concise manner and draft technical guidance taking into consideration the views of multiple stakeholders and partners.
- Strong project management skills, ability to handle multiple tasks simultaneously and evolve quickly to solve complex adaptive problems.
- Proven negotiating and interpersonal skills with senior leaders and external stakeholders – with ability to promote consensus, communicate progress and results, and resolve issues in a proactive manner, while ensuring effective work practices and ethics – diplomacy, tact, and courtesy hold paramount.
- Entrepreneurial mindset, including ability to work independently, self-motivate, and propose new initiatives.
- Strong desire to work in a fast-paced, ambiguous, and multicultural environment.
- Ability to be effective in high-pressure situations and manage competing priorities.
- Ability to rapidly absorb and synthesize a broad range of information, including technical information.
- Knowledge of health systems and familiarity with project implementation in developing country settings is an asset.
- Demonstrated knowledge of oxygen systems (specifically production, storage, distribution, and delivery of medical oxygen) oxygen equipment and biomedical products, complemented by sound knowledge of the legal and regulatory aspects of oxygen commodities recognized by regional and international professional networks.
- Knowledge of French and/or Spanish a plus.
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