Position Title: Migration Health Officer (Health Assessment Programmes)
Duty Station: Hanoi, Viet Nam
Classification: Professional Staff, Grade P3
Type of Appointment: Fixed term, one year with possibility of extension
Estimated Start Date: As soon as possible
Closing Date: 08 June 2023
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Chief Migration Health Officer (CMHO), the Migration Health Officer (Health Assessment Programmes) will be responsible for the management of the Migration Health Assessment Centre (MHAC) in Hanoi, Vietnam.
Core Functions / Responsibilities:
Health Assessment Portfolio
1. Organize and supervise Hanoi’s MHAC’s migration health assessment process to fulfill the technical requirements of the resettlement countries in the areas of:
- Medical examinations;
- Laboratory testing;
- TB management;
- Treatment and referrals;
- Pre-departure procedures and medical movements;
- Documentation, certification and information transmission; and,
- Other technical areas as may be required.
- Provide training of health assessment personnel on health assessments in accordance with the technical guidelines of the resettlement countries, per-embarkation checks, pre-departure checks and escort duties.
- Maintain the infrastructure and equipment of MHAC premises so that they meet the professional standards of quality and safety and are sufficient and adequate for provision of the services.
- Coordinate, with the Chief Migration Health Officer (CMHO), human resources and MHAC organizational structure needs to ensure sufficient and adequate planned levels of health assessments and that staff has necessary qualifications and skills. Contribute to the network of external human resources, such as consultants and medical escorts, to support health assessment process and travel assistance.
- Participate in establishment of new programs or expansion of the existing ones. Ensure that the CMHO is informed about existing and new MHAC’s health activities and that the IOM medical facilities have obtained approval to provide health assessments and related services.
- Contribute to and maintain efficient, client-centered procedures while ensuring a high level of integrity at all stages of the MHAC’s process, including client information and appointment system, payment, registration, pre- and post-test counselling, examination, testing, treatment and referrals, submission of health assessment results, pre-departure and other procedures. Establish within MHAC a system enabling clients to provide feedback.
- Contribute to and maintain a system of quality improvement for each service area within the MHAC. Undertake quality control activities on a regular basis, including practice observation, desk audits and use of self-assessment tools. Use data analysis and web reporting system to monitor performance indicators. Ensure implementation of the global IOM Standard Operating Procedures (SOPs); create and implement Hanoi’s MHAC-specific SOPs for each service area. Ensure proper reporting and management of incidents according to the Guidance Note for Incident Management.
- Collaborate with the CMHO to incorporate additional public health interventions in the HAP context. Interventions may include surveillance for communicable diseases, outbreak preparedness and response, health education and health promotion, public health services for host communities, liaison with public health institutions and other activities.
- Supervise health- and non-health staff as well as external consultants involved in the health assessment process; ensure that performance evaluations for health staff are completed in a timely manner. Ensure that all staff are aware of the IOM Standards of Conduct under Article 42, and continuously reinforce these standards. Inform in due time the CoM and the IOM Office of Ethics and conduct of any issues regarding staff misconduct.
- Ensure a respectful workplace in accordance with IOM’s Policy for a Respectful Working Environment at Hanoi’s MHAC migration health assessment facilities by modelling appropriate conduct, ensuring others understand their role in creating such an environment, encouraging those with issues to speak up, and responding quickly and effectively to inappropriate or abusive conduct.
- Establish the MHAC staff development strategy in coordination with the CMHO, ensure that the appropriate plan is implemented. Within that plan, apart from attendance to external educational events, initiate, contribute to the organization and delivery of various professional in-house trainings.
- Liaise with external service providers to negotiate agreements in coordination withResources Management Officer (RMO). Exercise quality control over outsourced services and take corrective measures if necessary.
- Maintain confidentiality and security of migration health data in accordance with the IOM Data Protection Principles.
- Organize systematic collection, processing and analyses of migration health data according to guidelines established by the CMHO. Ensure data quality. Provide periodic, as well as ad-hoc reporting to the CMHO for migration health activities.
- Oversee the financial aspects of the MHAC in close coordination with the mission’s finance staff: supervise budget preparation suggest adjustments and cost-effective solutions and review financial reports.
- Provide oversight and coordinate the procurement of medical equipment, vaccines, medications and other medical supplies in coordination with the CMHO and the resource management unit.
Other health activities
- Facilitate the integration of health assessment activities into the overall migration related programming of the Mission in Hanoi through close collaboration with the various units at the Country Office level.
- Participate and engage actively to the Migrant Health Working Group activities with the MHDteam members, the Ministry of Health and WHO.
- Perform such other duties as may be assigned.
Required Qualifications and Experience:
- University degree in Medicine from an accredited academic institution with at least seven years of professional experience; or,
- University degree in Medicine from an accredited academic institution plus with five years of relevant professional experience. Master’s Degree in Community or Public Health, Medical Specialization in Infectious Diseases, Tropical Medicine or other related fields from an accredited academic institution is an advantage.
- Working experience in the domain of medicine, four years of which is continuous clinical experience (either in clinical set-ups or immigration/resettlement medical examinations or health assessments);
- Experience with team management/ supervision is required, preferably within the context of immigration/resettlement medical examinations;
- Knowledge and experience with the health segment of Unites States Refugees AdmissionProgramme (USRAP) as well as experience in the provision of immigration medical examinations for Australia, Canada, UK and New Zealand;
- Experience in managing health assessment programmes of a significant size, management of resources and personnel within migration health or public health projects;
- Experience in TB, migration health or other communicable disease control programmes among refugees and migrants in an international organization, UN agency or hospital;
- Experience with occupational health issues related to crisis and in developing countries;
- International experience in global public health issues, emergencies and policies; and,
- Experience in liaising with governmental and diplomatic authorities as well as national and international institutions.
- Excellent communication and writing skills with the ability to analyse complex problems and identify and convey clear, rapid solutions;
- Strong general analytical skills; and,
- Excellent level of computer literacy.
IOM’s official languages are English, French, and Spanish.
For this position, fluency in English is required (oral and written).
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).
Values – all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators level 2
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators level 2
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
IOM’s competency framework can be found at this link.
Competencies will be assessed during a competency-based interview.
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
How to apply
via PRISM, IOM e-Recruitment system, by 08 June 2023 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
Requisition: VN 2023 197 Migration Health Officer (Health Assessment Programmes) (P3) Hanoi, Viet
Nam (58157004) Released